Are you a highly motivated individual in search of a fulfilling career opportunity? DuraServ Corp is currently looking for a Portfolio Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
Role: Portfolio Manager
Location: DuraServ Corporate Headquarters located in Carrollton, TX.
At DuraServ, we are one of the main distributors of major commercial door and dock manufacturers in the industry. Therefore, we aspire to be the most trusted provider in the industry. Since opening the doors in 2001, our secret to sustaining continual growth has been our culture, which is focused on taking great care of every customer, treating employees well and with respect, and being “first and best” in all markets servicing our customers.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills .Ultimately, you’ll maintain strong relationships with our customers to boost our brand and profits in the long-run.
•Understand customer needs and develop plans to address them
•Identify key staff in client companies to cultivate profitable relationships
•Resolve customer complaints quickly and effectively
•Find upselling and cross-selling opportunities
•Promote high-quality sales, supply and customer service processes
•Aim to preserve customers and renew contracts
•Approach potential customers to establish relationships
•Gain solid knowledge of competitors
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• BS or BA in Business Administration or similar field
We offer a full benefits package including but not limited to...
Equal is Greater
At DuraServ, Diversity, Equity and Inclusion are more than just words for us. Our diverse and inclusive teams have a positive impact on our employees, customers and community stakeholders from every background.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Equal Opportunity is the law, and DuraServ is proud to be an equal opportunity workplace.